Care and Support Planning
Conversations are at the heart of good care and support planning.
Start important conversations about care and support planning.
48 Questions to help you
- learn what is most important to each person
- understand how they want to live
- ensure that support is designed and coordinated around desired outcomes
Care and Support Planning is a continuous process based on conversations between the person and their health and social care practitioners. The purpose of a care and support plan is to learn what is most important to each person, how they want to live, and to ensure that their support is designed and coordinated around their desired outcomes.
Care and support planning is therefore a 'meeting of experts'. It brings together those with lived experience and those with technical expertise to identify all the issues, develop solutions and initiate actions. It builds on the person's assets and resources, ensuring they are in the driving seat of decision-making.
The outcome is a single plan, no matter how many conditions or issues have been identified, which will be reviewed regularly. This emphasises both that personalised care and support planning is a continuous process, not a one-off event.
While the plan is an important and useful document, it is the care and support planning conversations which is at the heart of this new relationship and way of working.
The questions on these cards help people to have different conversations. They are grouped in different colours:
- About me
- What do I want to change?
- What do I have?
- Ideas to action
Making it happen and review
Care and Support Planning is suitable for health and social care professionals wishing to use an evidenced-based care planning, person-centred resource. It is also suitable for organisations wishing to use a key resource to evaluate their interventions or to base care and support planning education programmes around a key resource.
Care and Support Planning is written by Helen Sanderson
Helen Sanderson has a PhD on person-centred planning and organisational change, she has written over fifteen books on person-centred thinking, planning, community and personalisation. She was the Department of Health’s expert advisor on person-centred approaches to the Valuing People Support and Putting People First Teams. She co-authored the first Department of Health Guidance on person-centred planning, and the 2010 guidance ‘Personalisation through person-centred planning’.
Also available from Helen Sanderson
Fink is passionate about conversation. We are on a mission to get people talking about the things that matter. We help families, schools, organisations and health care professionals start important conversations.
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